Service Request

Handle Employee Requests Effortlessly!

Service requests are necessary to ensure operational effectiveness, optimize workforce management, and quickly respond to employee needs. They facilitate the timely resolution of HR-related issues, such as payroll inquiries, leave requests, or training needs. TecWork HRMS efficiently manages this by automating request generation and fulfilment. This module creates distinct electronic forms for varied requests and implements a hierarchical approval system. It expedites redirection and approvals by sending automated alerts to relevant managers or approvers.

Configuration

This HR helpdesk system helps define and maintain categories and types of service requests. It also manages service requests for different individuals, particular business units, or departments.

Execution

Management can pre-define the executors, viewers, and approvers. Once the user raises the service request, all three get an email notification. The executor can either close the request or request approval from the management or the user’s manager, in offline mode.

Experience the advantages of TecWork HRMS' Service Request module:

Efficient handling of issues reduces delays, boosting responsiveness
Automation ensures accuracy, saving time
Faster issue resolutions improve workplace productivity
Streamlined processes optimize resource use
Prompt handling fosters employee's positive morale

Experience the advantages of TecWork HRMS Service Request module:

Efficient handling of issues reduces delays, boosting responsiveness.
Automation ensures accuracy, saving time.
Faster issue resolutions improve workplace productivity.
Streamlined processes optimize resource use.
Prompt handling fosters employee's positive morale.

“Just one click, and you are one step closer to a transformation”

Know right away how HRMS can transform your workplace

About Us

TecWork HRMS is a product of TecWork Global Business Solutions Pvt. Ltd. where cutting-edge technology converges with business excellence. We are dedicated to empowering businesses through innovative solutions that specialize in and seamlessly align with diverse business objectives like fleet management, quality management, HR management and such.