Medical reps (MR) spend their days on the field, meeting doctors to promote and sell pharmaceutical products. They manage busy schedules, handle detailed product information, and build relationships with healthcare professionals while remaining highly mobile and adaptable.
Major challenges faced by Medical Representatives & their managers
Without a field force tracking app, it gets difficult for their managers to:
- Track MR every movements
- Determine their productivity
- Evaluate their performance
- Schedule visits on-the-go
- Plan routes
- At the same time, it creates challenges for the medical reps too, such as:
- Difficulty in managing sales records
- Problems with managing appointments
- Sharing data with the managers in real-time
- Issues with time management
- Getting precise directions to appointment locations
Discover the Comprehensive Capabilities of the Best Field Force Management Software
TecWork Scout for Medical Representatives is an essential tool for Pharma Sales Managers and medical reps. This GPS-enabled app allows sales managers to track their reps' movements during work hours, providing real-time location updates. It helps field reps justify their time spent on job-related tasks, including during and between sales appointments.
The app captures real-time data such as sales call details, attendance, products pitched, follow-ups, sales pipeline, log sheets, and customized reports. The result is increased efficiency, higher profits, and more satisfied employees.
Top MR-Specific Features:
- Update the daily visit logs, visit duration capturing, check-in and check-out from doctor/chemist’s visit, total distance travelled report for reimbursement, etc. in real-time
- Manage doctor details, visits planning and tracking, targeting products detailing and samples issued, analyzing doctor activity, etc.
- Manage transactions with the chemist shops or pharmacies, schemes, in-store competition activities, etc.
- Get precise driving directions for every visit.
Top Management-Specific Features:
- Plan routes or coverage areas and assign same to medical representatives through geo-fencing.
- Schedule medical rep visits to doctors/pharmacies/hospitals & laboratories and include specific instructions.
- Track the location of your medical representatives in real time and optimize their deployment.
- Measure and improve productivity continuously with the help of data and reports.
Other Important Features of this field force management solution:
Track your MRs in real-time and assign tasks to those closest to specific medical facilities or doctors’ offices, ensuring prompt and efficient coverage of appointments.
Manage details of healthcare providers and leads in a digital format with customizable fields. Transition to a paperless system for seamless tracking of crucial information and interactions.
Obtain live images or audio notes from your MRs or healthcare professionals to verify visits and interactions, enhancing transparency and accountability.
Receive real-time notifications through emails, SMS, push notifications, and desktop alerts for important updates, with auto-reminders even if GPS or internet connectivity is unavailable.
Create and assign tasks related to medical visits and follow-ups directly from your mobile device. Allocate these tasks to MRs and track their progress to ensure timely completion.
Define and manage roles within your medical sales team, or create custom roles such as Territory Manager or Medical Liaison, to streamline responsibilities and enhance workflow.
Confirm your MRs’ attendance at medical facilities or doctors’ offices with time-tagged selfies taken from their mobile devices, providing accurate records of their visits.
Protect sensitive medical and sales data with robust security features including User Authentication, Single Active Device, and SSL Certification, ensuring privacy and data integrity.
Generate detailed and customized reports to track daily, weekly, or monthly activities of your MRs, including call details, visit outcomes, and follow-ups, enabling informed decision-making and strategic planning.
Business Benefits
Due to its plethora of exciting features, TecWork Scout offers numerous benefits that help businesses with effective field force management, optimized processes, improved efficiency, more revenue, and eventually, a distinct advantage over the competition.
- 360-degree view of the field force’s activities
- Stronger sales analysis
- Maximum operational efficiency
- Cost savings
- Real-time reporting insights
- Informed decision making
- Enhanced product and service knowledge for Teams
- Enhanced customer satisfaction
- Improved collaboration and internal communication
- Proper management of the sales team doing fieldwork
- Complete tracking of all the trips executed by the field force
- Analysis and report generation for future reference
Step into the Future of Technology. Reach Out and Begin Your Transformation Now!
